I Love Ugly NZ

<span style="color: rgb(22, 22, 22); font-family: Inter, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Most orders are shipped the next business day after they are placed.&#xA0;Most orders will arrive after 1-2 working days from the couriers pick up. Please allow for an extra day for rural or South Island deliveries.

Most orders are shipped the next business day after they are placed. Most orders will arrive after 1-2 working days from the couriers pick up. Please allow for an extra day for rural or South Island deliveries.

When will my order be shipped?

Orders

How will I know if my order is confirmed?

Can I cancel or make changes to my online order?

How can I track my order?

What is your Returns policy?

How do I make a return?

I've returned my item - how long does the refund take?

In-Store Returns

Returns

I bought something the day before it was on sale, can I get a price adjustment?

Why can't I add a discount code to my order of sales items?

Bundle Deals and breaking a Bundle Deal

The Bundle Deal is not automatically applying to my cart - what should I do?

Sales & Promotions

When will you restock out-of-stock items?

Can I be notified once the item I want is back online?

Faulty Items

How should I take care of my ILU product?

Size Selection

Product & Restocks

How can I create an account?

How to reset your account password

Account

Do you offer Click & Collect?

Shipping Policy

Delivery & Shipping

When will my order be shipped?Updated a year ago