I Love Ugly NZ

<span id="isPasted" style="color: rgb(65, 65, 65); font-family: Verdana, Geneva, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">Returns will be processed within 1-2 working days of the package arriving back to our warehouse. Public Holidays, sale periods or peak trading times may impact these timeframes.<span style="color: rgb(65, 65, 65); font-family: Verdana, Geneva, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">Refunds will generally appear back to the original payment method within 1-5 days, depending on your bank.

Returns will be processed within 1-2 working days of the package arriving back to our warehouse. Public Holidays, sale periods or peak trading times may impact these timeframes. Refunds will generally appear back to the original payment method within

I've returned my item - how long does the refund take?

Returns

How will I know if my order is confirmed?

Can I cancel or make changes to my online order?

When will my order be shipped?

How can I track my order?

Orders

What is your Returns policy?

How do I make a return?

In-Store Returns

I bought something the day before it was on sale, can I get a price adjustment?

Why can't I add a discount code to my order of sales items?

Bundle Deals and breaking a Bundle Deal

The Bundle Deal is not automatically applying to my cart - what should I do?

Sales & Promotions

When will you restock out-of-stock items?

Can I be notified once the item I want is back online?

Faulty Items

How should I take care of my ILU product?

Size Selection

Product & Restocks

How can I create an account?

How to reset your account password

Account

Do you offer Click & Collect?

Shipping Policy

Delivery & Shipping

I've returned my item - how long does the refund take?Updated 9 months ago