I Love Ugly NZ logo
I Love Ugly NZ logo

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Product & Restocks

When will you restock out-of-stock items?

Here at I Love Ugly, we do frequent, but limited drops. Unfortunately, it is unlikely we repeat a style unless it is in our core product list. This is why we recommend buying your desired items quickly in order to avoid missing out on fast selling pr

Can I be notified once the item I want is back online?

There is still a chance we will restock your desired product(s) or size in the future, so make sure you choose the option to be notified on the product page by clicking ‘Size not Available’ and following the prompts.

Faulty Items

We pride ourselves on the quality of our products. In the rare case that something is faulty or damaged, get in touch with our support team immediately with your original order number and a photo of the item so that we can find a resolution for you.

How should I take care of my ILU product?

We have wash/care instructions on the inside tag of each garment. If you need some further advice or assistance, reach out to the support team.

Size Selection

Here at I Love Ugly we have a wide range of products, ranging from slim fit to oversized. Due to this, we offer an extensive size guide to help you get the perfect fit. Our height and weight guide can be found within the Size Chart on every product p