I Love Ugly NZ

<p>We have wash/care instructions on the inside tag of each garment.&#xA0;</p><p>If you need some further advice or assistance, reach out to the support team.</p>

We have wash/care instructions on the inside tag of each garment. If you need some further advice or assistance, reach out to the support team.

How should I take care of my ILU product?

Product & Restocks

How will I know if my order is confirmed?

Can I cancel or make changes to my online order?

When will my order be shipped?

How can I track my order?

Orders

What is your Returns policy?

How do I make a return?

I've returned my item - how long does the refund take?

In-Store Returns

Returns

I bought something the day before it was on sale, can I get a price adjustment?

Why can't I add a discount code to my order of sales items?

Bundle Deals and breaking a Bundle Deal

The Bundle Deal is not automatically applying to my cart - what should I do?

Sales & Promotions

When will you restock out-of-stock items?

Can I be notified once the item I want is back online?

Faulty Items

Size Selection

How can I create an account?

How to reset your account password

Account

Do you offer Click & Collect?

Shipping Policy

Delivery & Shipping

How should I take care of my ILU product?Updated 9 months ago