Unfortunately at this stage, our stores do not offer the option for Click & Collect. However, as we are continuing to grow at a rapid pace many exciting things are in the works. So keep your ear out for this option in the near future.

<p id="isPasted" style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; margin-top: 0px; font-size: 12px; font-weight: 400; margin-bottom: 1.6em; color: rgb(23, 23, 23); font-family: Helvetica, &quot;Helvetica Neue&quot;, Arial, &quot;Lucida Grande&quot;, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="-webkit-font-smoothing: antialiased; font-weight: 400; box-sizing: border-box !important; font-family: Verdana, Geneva, sans-serif; font-size: 16px;">Unfortunately at this stage, our stores do not offer the option for Click &amp; Collect.</span></p><p style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; margin-top: 0px; font-size: 12px; font-weight: 400; margin-bottom: 1.6em; color: rgb(23, 23, 23); font-family: Helvetica, &quot;Helvetica Neue&quot;, Arial, &quot;Lucida Grande&quot;, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="-webkit-font-smoothing: antialiased; font-weight: 400; box-sizing: border-box !important; font-family: Verdana, Geneva, sans-serif; font-size: 16px;">However, as we are continuing to grow at a rapid pace many exciting things are in the works. So keep your ear out for this option in the near future.</span></p>

Do you offer Click & Collect?

The team at I Love Ugly work hard to deliver orders within the given guidelines and timeframes. Peak trading times, holidays, and sale periods can impact these timeframes. We ask and appreciate your patience during these times. Please get in touch if

<div id="isPasted" style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; color: rgb(23, 23, 23); font-family: Helvetica, &quot;Helvetica Neue&quot;, Arial, &quot;Lucida Grande&quot;, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><p style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; margin-top: 0px; font-size: inherit; font-weight: inherit; margin-bottom: 1.6em;"><span style="-webkit-font-smoothing: antialiased; font-weight: 400; box-sizing: border-box !important; font-family: Verdana, Geneva, sans-serif; font-size: 16px;">The team at I Love Ugly work hard to deliver orders within the given guidelines and timeframes.</span></p><p style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; margin-top: 0px; font-size: inherit; font-weight: inherit; margin-bottom: 1.6em;"><span style="-webkit-font-smoothing: antialiased; font-weight: 400; box-sizing: border-box !important; font-family: Verdana, Geneva, sans-serif; font-size: 16px;">Peak trading times, holidays, and sale periods can impact these timeframes. We ask and appreciate your patience during these times.</span></p><p style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; margin-top: 0px; font-size: inherit; font-weight: inherit; margin-bottom: 0px;"><span style="-webkit-font-smoothing: antialiased; font-weight: 400; box-sizing: border-box !important; font-family: Verdana, Geneva, sans-serif; font-size: 16px;">Please get in touch if you have any questions about the status of your delivery.</span></p></div><div style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; color: rgb(23, 23, 23); font-family: Helvetica, &quot;Helvetica Neue&quot;, Arial, &quot;Lucida Grande&quot;, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;">&#xA0;</span></div><div id="isPasted" style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; color: rgb(23, 23, 23); font-family: Helvetica, &quot;Helvetica Neue&quot;, Arial, &quot;Lucida Grande&quot;, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;"><strong style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; font-weight: 700;">New Zealand</strong></span></div><div style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; color: rgb(23, 23, 23); font-family: Helvetica, &quot;Helvetica Neue&quot;, Arial, &quot;Lucida Grande&quot;, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;">Orders are delivered via Courier Post Express</span></div><div style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; color: rgb(23, 23, 23); font-family: Helvetica, &quot;Helvetica Neue&quot;, Arial, &quot;Lucida Grande&quot;, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;">2-4 Business Days</span></div><div style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; color: rgb(23, 23, 23); font-family: Helvetica, &quot;Helvetica Neue&quot;, Arial, &quot;Lucida Grande&quot;, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;">$<span dir="ltr">6.99</span> NZD Express Shipping [North Island]</span></div><div style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; color: rgb(23, 23, 23); font-family: Helvetica, &quot;Helvetica Neue&quot;, Arial, &quot;Lucida Grande&quot;, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; font-family: Verdana, Geneva, sans-serif; font-size: 16px;">$<span dir="ltr">9.99</span> NZD Express Shipping [South Island]</span></div><div style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; color: rgb(23, 23, 23); font-family: Helvetica, &quot;Helvetica Neue&quot;, Arial, &quot;Lucida Grande&quot;, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;">&#xA0;</span></div><div style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; color: rgb(23, 23, 23); font-family: Helvetica, &quot;Helvetica Neue&quot;, Arial, &quot;Lucida Grande&quot;, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important;"><span style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;"><strong style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; font-weight: 700;">Australia</strong></span></div><div style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important;"><span style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;">Orders are delivered via 2 Couriers:</span></div><div style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important;"><span style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;">DHL&#xA0;Express</span></div><div style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important;"><span style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;">3-5 Business Days</span></div><div style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important;"><span style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;">$20 Express Shipping</span></div><div style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important;"><span style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;">&#xA0;</span></div><div style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important;"><div style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important;"><span style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;"><strong style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; font-weight: 700;">Rest of World</strong></span></div><div style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important;"><div style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important;"><span style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;">Orders are delivered via DHL Express</span></div><div style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important;"><span style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;">3-5 Business Days</span></div><div style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important;"><span style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;">$<span dir="ltr">15</span> Express Shipping</span></div></div></div></div><div style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; color: rgb(23, 23, 23); font-family: Helvetica, &quot;Helvetica Neue&quot;, Arial, &quot;Lucida Grande&quot;, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important;"><div style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important;"><br></div></div></div><div style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; color: rgb(23, 23, 23); font-family: Helvetica, &quot;Helvetica Neue&quot;, Arial, &quot;Lucida Grande&quot;, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important;"><span style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;"><strong style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; font-weight: 700;">UK Customers</strong></span></div><div style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important;"><div style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important;"><span style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;">Please note,&#xA0;</span><span style="-webkit-font-smoothing: antialiased; font-size: 16px; box-sizing: border-box !important; font-family: Verdana, Geneva, sans-serif;">for all orders below $200 USD we are required to collect a VAT charge on behalf of all customers and this cost will be charged at checkout.</span></div></div></div><div style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; color: rgb(23, 23, 23); font-family: Helvetica, &quot;Helvetica Neue&quot;, Arial, &quot;Lucida Grande&quot;, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;">&#xA0;</span></div><div style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; color: rgb(23, 23, 23); font-family: Helvetica, &quot;Helvetica Neue&quot;, Arial, &quot;Lucida Grande&quot;, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="-webkit-font-smoothing: antialiased; font-size: 16px; box-sizing: border-box !important; font-family: Verdana, Geneva, sans-serif;">For all orders above $200 USD, this extra cost is charged separately through DHL and will need to be paid by the customer before the delivery can be received.</span></div><div style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; color: rgb(23, 23, 23); font-family: Helvetica, &quot;Helvetica Neue&quot;, Arial, &quot;Lucida Grande&quot;, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;">&#xA0;</span></div><div style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; outline: none; color: rgb(23, 23, 23); font-family: Helvetica, &quot;Helvetica Neue&quot;, Arial, &quot;Lucida Grande&quot;, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important;"><div style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important;"><span style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;"><strong style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; font-weight: 700;">Rest of the World</strong></span></div></div><div style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; outline: none;"><p style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; margin-top: 0px; font-size: inherit; font-weight: inherit; margin-bottom: 1.6em;"><span style="-webkit-font-smoothing: antialiased; font-weight: 400; box-sizing: border-box !important; font-family: Verdana, Geneva, sans-serif; font-size: 16px;">Deliveries may be subject to local import fees or taxes, this will be calculated through your local customs office and is subject to the shipping policies within your country.</span></p><p style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; margin-top: 0px; font-size: inherit; font-weight: inherit; outline: none; margin-bottom: 1.6em;"><span style="-webkit-font-smoothing: antialiased; outline: none; font-weight: 400; box-sizing: border-box !important; font-family: Verdana, Geneva, sans-serif; font-size: 16px;">The customer is solely responsible for any additional costs. This cost will be charged through the courier service used and an order can only be received once payment is made.</span></p><p style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; margin-top: 0px; font-size: inherit; font-weight: inherit; margin-bottom: 1.6em;"><span style="-webkit-font-smoothing: antialiased; font-weight: 400; box-sizing: border-box !important; font-family: Verdana, Geneva, sans-serif; font-size: 16px;">Should a delivery be refused, the cost of the original and return shipping will be charged to the customer and taken from any potential refund.</span></p><p style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; margin-top: 0px; font-size: inherit; font-weight: inherit; margin-bottom: 1.6em;"><span style="-webkit-font-smoothing: antialiased; font-weight: 400; box-sizing: border-box !important; font-family: Verdana, Geneva, sans-serif; font-size: 16px;">Please note, there may be a minimum threshold for imported goods into your country. For any larger orders, we would recommend checking these requirements with your local customs office.</span></p><p style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; margin-top: 0px; font-size: inherit; font-weight: inherit; margin-bottom: 0px;"><span style="-webkit-font-smoothing: antialiased; font-weight: 400; box-sizing: border-box !important; font-family: Verdana, Geneva, sans-serif; font-size: 16px;">For more information and to check any local policies, please get in touch with your local customs office.</span></p></div></div>

Delivery & Shipping

Do you offer Click & Collect?

Shipping Policy