I Love Ugly NZ

<span style="font-size: 16px; color: rgb(27, 28, 29); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Due to the nature of online retail, we are unable to offer a price match, unfortunately there will always be customers on the cusp of a sale.

Due to the nature of online retail, we are unable to offer a price match, unfortunately there will always be customers on the cusp of a sale.

I bought something the day before it was on sale, can I get a price adjustment?

Sales & Promotions

How will I know if my order is confirmed?

Can I cancel or make changes to my online order?

When will my order be shipped?

How can I track my order?

Orders

What is your Returns policy?

How do I make a return?

I've returned my item - how long does the refund take?

In-Store Returns

Returns

Why can't I add a discount code to my order of sales items?

Bundle Deals and breaking a Bundle Deal

The Bundle Deal is not automatically applying to my cart - what should I do?

When will you restock out-of-stock items?

Can I be notified once the item I want is back online?

Faulty Items

How should I take care of my ILU product?

Size Selection

Product & Restocks

How can I create an account?

How to reset your account password

Account

Do you offer Click & Collect?

Shipping Policy

Delivery & Shipping

I bought something the day before it was on sale, can I get a price adjustment?Updated 9 months ago